Professional Development - Cal State Fullerton Extended Education

Online Classes - Technical Support & Requirements

CSUF provides easily accessible technical support at our Online Classes Support Desk. The Support Desk is a resource to assist students with technical issues related to online classes.

Need Assistance? Try one of the following:

Technical Requirements
FAQs

Online Classes Support Desk:

Support Desk Access: 1-866-511-5991 (Toll Free). Call us toll-free during the following business hours (Pacific Time):
- Monday - Friday: 7:00 a.m. - 9:00 p.m. (excluding holidays)
- Saturday & Sunday: Closed
- For After Hours & Weekend Inquiries: Please click here to submit a Support Desk request at any time. Requests submitted after the Support Desk office hours will be reviewed on the following business day (excluding holidays). We will reply to most requests within 2 business days.

For more detailed information, please visit the sections on the office of Distance Education Web site.

Technical Requirements:
	Optimal	Minimal
Operating System:	Windows XP or Macintosh OS X	Windows 2000 or Macintosh OX 9.2
Processor:	700MHz	450MHz
Memory:	512MB	256MB
Plug-ins:	Adobe PDF reader, Real Player V8, Flash Player	Adobe PDF reader, Real Player V8, Flash Player
Browser:	Internet Explorer 6.0 or Netscape 4.7	Internet Explorer 5.5 or Netscape 4.7
Display:	1024x768	800x600
Software:	Microsoft Office 2000 PRO	Microsoft Office 2000
CD:	24X CD-R	12X CD
Internet Connection:	DSL/CABLE	DSL/CABLE
E-mail Account:	Required	Required
Sound Card:	Required	Required